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After 23 years working as housemaid in an upper class Santiago, Chile household, Raquel (Catalina Saavedra) is as much a part of the Valdez family as the wife, husband, and kids she lives with and looks after.
On the occasion of Raquel’s 41st birthday Pilar Valdez (Claudia Celedon), her husband Mundo (Alejandro Goic) and their oldest son Lucas (Agustin Silva) force the sullen, withdrawn maid to emerge from her kitchen sanctum and join the family for a brief celebration at the close of dinner. But Raquel’s discomfort is as strong as her “family’s” need to acknowledge their awkward dependence on her and she soon withdraws to her room.
Plagued by migraines and dizziness, Raquel nevertheless devotes herself to her domestic responsibilities and to a complex series of relationships with the individual family members she serves. For insecure Pilar the maid has become the de facto head of the household. For teenage Lucas Raquel has transformed from surrogate mother to crush-object. For daughter Camila, (Andrea Garcia-Huidobro) Raquel is a bitterly resented opponent in an ongoing and undeclared psyche war fought via noisy early morning vacuuming, ignored instructions, and constant complaints and accusations.
Over Raquel’s objections Pilar hires a second domestic to ease the workload and hopefully improve her beloved maid’s grim attitude and increasingly poor health . Raquel’s household terror tactics prove no match for new arrival Lucy’s humour and resilience and as their trust and affection grows, lonely and jealous Raquel begins to transform.
Release Date : 02 Jul 2010